It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.
Step 1: Open your Mac Address Book and click File, New Group: Step 2: Give the new Address Book Group a unique name: Step 3: Select the Address Book group you want to import your contacts into, then File, Import: Step 4: Find the csv file that contains the contacts you wish to import, then double-click the file name: Step 5: Select the “Do not import” name beside each field that you want to import, to map it to the corresponding Mac Address Book field name from the drop-down list.
Keep the setting at “Do not import” for any fields you do not want to include: Step 6: If the file you are importing does not contain header columns, uncheck the “Ignore first card” box then click OK: Step 7: Choose from using existing contacts, replacing existing contacts, adding to existing contacts or updating existing contacts for addresses that are already present.
After some troubleshooting steps, I ran the Outlook Auto Configuration Test and noticed that the URL for the OAB was not listed: To further test the OAB, beside manually downloading it in Outlook, you can write down the OAB URL, paste it into the address box in Windows Internet Explorer, add /to the end of the path, and then press Enter.
I might have a problem with my Offline Address Book in Outlook.
When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account.For me, new colleagues are not showing up and the contact pictures aren’t displaying either.