Join this session to learn more about a different approach to chat bot technology where bot and agent work in unison and instead create a more effective customer experience that promotes efficiency, consistency and accuracy.
Bring a lunch and discuss “The Red Man’s Bones: George Catlin, Artist and Showman,” by Benita Eisler, Newport Art Museum, 76 Bellevue Ave., noon, free to members, nonmembers, 401-848-8200, Deep editing: Margie Lawson, known for helping writers learn deep psychologically-based editing techniques, is slated to put on a master class from a.m. The fee, which includes lunch, is for members of the Las Vegas Romance Writers and for nonmembers. Fit Fuel signing: Chef Robert Irvine is slated to sign copies of his newest book “Fit Fuel: A Chef’s Guide to Eating Well, Getting Fit, and Living Your Best Life” during a meet and greet from 1 to 3 p.m. 12 at the Tropicana Las Vegas, 3801 Las Vegas Blvd. The event is set to coincide with the 13th annual Military Culinary Competition to be hosted by the hotel. Vicki-Ann Bush signing: The local author plans to sign copies of her thriller “Room 629” at 1 p.m. This two-part series will help customer care professionals improve their own email writing skills, so they achieve results when writing to colleagues and decision-makers in their organizations.In this workshop, you will develop your own writing skills; it’s not about developing front-line agents’ skills in writing emails to customers. 19 in the College of Southern Nevada Artspace Gallery at the North Las Vegas campus, 3200 E.