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'Working age' customers are people who are under the qualifying age for State Pension Credit.

More about the qualifying age for State Pension Credit Housing Benefit.

This is automatic and you don't have to give reasons for not claiming earlier.

For people under pension age, if you want your benefit to start from an earlier date, you must have very good reasons.

You will be expected to explain your reasons fully and give us evidence to support what you tell us.

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If you don't to respond to a letter asking you to contact us we may suspend your benefit and stop paying you.It is up to you to show that you had good reason throughout the whole period.It does not have to be the same reason throughout the period.Phone Jobcentre Plus: Telephone: 08 Textphone: 08 Welsh language line: 08 Download a claim form from the GOV.UK website (link opens in a new window PDF file size 299kb) Download a claim form from the NI Direct website (link opens in a new window) Contact your local Social Security/Jobs and Benefits Office for a claim form.(link opens in a new window) If you need to make a new claim for Income Support within 26 weeks of ending a previous claim, and your circumstances are the same as the last time you claimed, you can fill in a shorter ' Rapid Reclaim' form instead of following the normal claim procedure.If you are a pension age customer, we can sometimes backdate the start of your benefit to up to three months before the date you claimed.

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