Outlook offline address book not updating

A status window will open to indicate that the download is in progress and will close automatically when the download is complete.

And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).

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In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.

The CLIENT ACCESS role checks for changes every 8 hrs. p=77 Also you can read up on how the OAB is distributed and the scheduling of that distribution here:

On top of these delays, if a client does not close/open his or her Outlook, it can take even longer for a change to take place. p=312 It's the Exchange CAS not updating the Offline address book file: C:\Program Files\Microsoft\Exchange Server\V14\Client Access\OAB\Something-Something-Darkside\I just restarted the Microsoft Exchange File Distribution service on the CAS server and it updated.

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